Terms and Conditions

The Egg Travel Insurance web site (the "Web Site") belongs to and is provided by the underwriter ACE European Group Limited ("ACE").

Please read the terms and conditions below (which we may update at any time) and then come in and take a look around. By using the Web Site you agree to the terms and conditions set out.

Restriction on use

You must use this Web Site only to obtain information about or purchase products or services offered by Egg Travel Insurance through its establishments in the United Kingdom (which does not include Northern Ireland or the Channel Islands). Egg Travel Insurance and the underwriter ACE does not represent that any product referred to in this Web Site is either available to you or complies with legal requirements in any other locations.

Trade marks, copyright and intellectual property

The copyright, database or other similar rights on this Web Site and its information and content, belong to ACE. You may make hard copies of the information for your own personal or internal business use only, but you must not remove any trademark, copyright and other proprietary notices from any material you download. Otherwise, you may not reproduce, distribute or transmit to any other person, or incorporate in any way into any document or other material, the information and content of the Web Site without our prior written approval.

Except where provided or directed on the Web Site, you must not modify or reproduce or publicly display any material, or transfer it to anyone else unless they agree to accept and act in accordance with these terms and conditions.

Accuracy of the Web Site

Egg Travel Insurance and the underwriter ACE does not guarantee the accuracy, completeness or correctness of any information on the site. You agree that use of the site and its contents is entirely at your risk and

  1. To the extent permitted by law, all warranties or conditions that would, but for the terms of this disclaimer, be implied by statute or otherwise, are excluded
  2. Egg Travel Insurance and the underwriter ACE will not be liable, under the terms of this disclaimer or otherwise, for any loss of profit, loss of revenue, loss of contract or any other indirect or consequential loss you may suffer as a result of the use of any of the information contained in the Web Site.

Changes to the Web Site

Egg Travel Insurance and the underwriter ACE may correct any errors or omissions or change the format or content of the site at any time and may terminate or suspend the operation of the site for any reason, without notice or liability.

Routine maintenance, demand on systems and other circumstances may mean that this Web Site and the services provided on it may not always be available.

Products/services made available

The content and information provided by Egg Travel Insurance and the underwriter ACE on this Web Site is not intended to be advice of any kind. A product or service shown on this Web Site may not necessarily be suitable for you - this is for you to decide (and if in doubt, you may wish to seek appropriate independent advice).

Before purchasing a policy you confirm that

  1. all answers given in your application are true and correct
  2. you have read and understood the relevant policy terms and conditions and are satisfied the product meets your needs.

The information and statements you give, together with the policy terms and conditions, form the basis of the contract. If you do not provide true, correct and full information you may invalidate your insurance policy. All statements made by you or information you provide prior to purchase are your responsibility. Egg Travel Insurance and the underwriter ACE are not bound to offer you insurance.

Egg Travel Insurance and the underwriter ACE makes every reasonable effort to provide accurate and up-to-date information about the products and services it provides. However, the information is subject to change without notice and you should always check the current terms and conditions of specific products and services.

Resolving issues

Egg Travel Insurance and the underwriter ACE do their best to ensure that our customers are delighted with the service they receive. If you are dissatisfied we want to know and have a procedure for resolving issues.

Third party sites

Egg Travel Insurance and the underwriter ACE may provide (hypertext) links to web sites operated by other people or organisations. If you leave this Web Site to visit any linked site you do so at your own risk and agree that Egg Travel Insurance and the underwriter ACE is not responsible or liable for the material contained in such web sites or any loss or damage you may incur through your use of the links.

Egg Travel Insurance and the underwriter ACE has no control over the information and content of the web sites of others and has not attempted to verify the accuracy of any information they contain. The incorporation of information about other people's products or services and links to other web sites does not mean that Egg Travel Insurance and the underwriter ACE is giving advice about these products or services, or is in any way endorsing or recommending them.

Freedom from viruses/software quality

Egg Travel Insurance and the underwriter ACE does not give any warranty that the Web Site and content are free from viruses or anything else with contaminating or destructive properties.

Data protection

Personal details provided to Egg Travel Insurance and the underwriter ACE through the Web Site will only be used in accordance with our privacy policy. Please read this carefully. By providing personal details you are consenting to their use in accordance with our privacy policy.

ACE is registered on the Data Protection Register and complies with the terms and conditions of the Data Protection Act (1998).

Languages available for conclusion of the contract

Any insurance contract between you and Egg Travel Insurance and the underwriter ACE can only be concluded in English.

Jurisdiction/governing law

These terms and conditions are governed by and interpreted in accordance with the Law of England and Wales. You agree that only the English Courts will have jurisdiction in any dispute arising from the use of the Web Site. If any provision in these terms and conditions is found to be unlawful, void or unenforceable for any other reason, that provision will be considered severable from the remaining provisions and will not affect their validity and enforceability.

Illegal activity

If you access or use any information on this Web Site and by doing so, you break any law, Egg Travel Insurance and the underwriter ACE will not be responsible.

Changes to terms and conditions

These terms and conditions are subject to change without notice and at any time. Whilst visiting the Web Site you agree to be bound by the current terms and conditions and you should always check them each time you revisit the site.




Egg Travel Insurance is underwritten and sold by ACE European Group Limited. Registered office: ACE Building, 100 Leadenhall Street, London, EC3A 3BP. Registered in England Number 1112892. Authorised and regulated by the Financial Services Authority. FSA registration number 202803.

Egg is the trading style of Egg Banking plc. Egg Banking plc. Registered Office: Citigroup Centre, Canada Square, London E14 5LB. Registered in England Number 2999842. Authorised and regulated by the Financial Services Authority. FSA registration number 205621.

You can check the above authorisations with the Financial Services Authority at www.fsa.gov.uk/pages/register or by calling them on 0845 606 1234.

All premiums shown include Insurance Premium Tax at the applicable rate.