About FAQs

We have grouped together the questions and answers that we are often asked by customers. If you cannot find an answer in our FAQ’s, please contact us.

If you feel there is a question that should be answered in our FAQs, please let us know.




Egg Travel Insurance is underwritten and sold by ACE European Group Limited. Registered office: ACE Building, 100 Leadenhall Street, London, EC3A 3BP. Registered in England Number 1112892. Authorised and regulated by the Financial Services Authority. FSA registration number 202803.

Egg is the trading style of Egg Banking plc. Egg Banking plc. Registered Office: Citigroup Centre, Canada Square, London E14 5LB. Registered in England Number 2999842. Authorised and regulated by the Financial Services Authority. FSA registration number 205621.

You can check the above authorisations with the Financial Services Authority at www.fsa.gov.uk/pages/register or by calling them on 0845 606 1234.

All premiums shown include Insurance Premium Tax at the applicable rate.